Effective Date: 22 September 2026
Welcome to PlaceMyOrder (“PlaceMyOrder”, “we”, “us”, “our”).
These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of the website https://placemyorder.in (the “Website”) and your purchase of products through the Website.
By accessing, browsing or using our Website, or placing an order through the Website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
If you do not agree with these Terms, please do not use the Website or place an order through it.
1. About PlaceMyOrder
PlaceMyOrder is an online ecommerce platform offering products across various categories, including:
- Health Care
- Personal Care
- Agro Care
- Beauty Care
- Other products that may be added to the Website from time to time
We aim to provide customers with quality products at affordable prices and convenient doorstep delivery across India through established logistics partners such as Delhivery, India Post and other logistics providers.
2. Eligibility to Use the Website
By using this Website, you represent that:
- You are legally capable of entering into a binding agreement under applicable law.
- The information you provide to us is accurate and complete.
- You will use the Website only for lawful purposes.
- You will comply with these Terms and all applicable laws and regulations.
If you are purchasing products on behalf of another person, you confirm that you are authorised to do so.
3. Website Use
You agree to use the Website responsibly and only for legitimate shopping purposes.
You must not:
- Use the Website for any unlawful purpose.
- Attempt to gain unauthorised access to our Website, systems or accounts.
- Interfere with the operation or security of the Website.
- Introduce viruses, malware or other harmful code.
- Copy, reproduce or exploit Website content without permission.
- Use automated systems or methods to access the Website in a manner that may interfere with its operation.
- Provide false, misleading or fraudulent information.
- Place fraudulent, abusive or intentionally misleading orders.
We reserve the right to restrict or terminate access to the Website where reasonably necessary and permitted by law.
4. Product Information
We make reasonable efforts to ensure that product information displayed on the Website is accurate and up to date.
Product information may include:
- Product name
- Description
- Images
- Ingredients
- Specifications
- Quantity or size
- Usage information
- Manufacturer information
- Price
- Availability
However, information may change from time to time due to manufacturer updates, packaging changes, supplier information or other circumstances.
The actual product packaging, label and manufacturer documentation should be considered the primary source for product-specific instructions, warnings, ingredients, specifications and usage directions.
5. Health Care Products
Health Care products available through PlaceMyOrder are intended to be used according to their stated purpose and manufacturer instructions.
Information provided on the Website should not be considered medical advice, diagnosis or treatment.
Customers should carefully read product labels, ingredients, warnings and instructions before using any Health Care product.
Where appropriate, customers should consult a qualified doctor, pharmacist or healthcare professional before using a product.
PlaceMyOrder does not guarantee that a Health Care product will produce a particular health outcome or result.
6. Personal Care and Beauty Care Products
Personal Care and Beauty Care products should be used according to the manufacturer’s instructions.
Individual results may vary depending on factors including skin type, personal characteristics, usage and other circumstances.
Customers should:
- Review product ingredients before use.
- Check applicable warnings and precautions.
- Follow the manufacturer’s directions.
- Consider a patch test where appropriate.
- Avoid products containing ingredients to which they know they are allergic or sensitive.
PlaceMyOrder does not guarantee a particular result from the use of Personal Care or Beauty Care products.
7. Agro Care Products
Agro Care products must be used strictly according to the manufacturer’s label, instructions, recommended dosage, warnings and applicable requirements.
Agricultural results can depend on factors such as:
- Crop or plant variety
- Soil conditions
- Weather
- Water availability
- Application method
- Dosage
- Timing
- Pest or disease conditions
- Farming practices
- Environmental conditions
PlaceMyOrder does not guarantee a specific agricultural outcome, crop yield or plant response from any Agro Care product.
Customers should obtain appropriate agricultural or professional advice where necessary and comply with applicable laws and product instructions.
8. Product Images
We make reasonable efforts to display product images accurately.
However, actual products may differ slightly from Website images because of:
- Packaging changes
- Product redesigns
- Manufacturer updates
- Screen and display settings
- Photography and lighting conditions
Product images should therefore be considered illustrative unless expressly stated otherwise.
9. Prices and Product Availability
Prices displayed on the Website are subject to change without prior notice.
We make reasonable efforts to ensure that prices and availability are accurate, but errors may occasionally occur.
We reserve the right to:
- Correct pricing errors.
- Update product information.
- Change product availability.
- Correct technical or listing errors.
- Cancel an order where necessary due to an error or unavailability, subject to applicable law.
If an order is cancelled because of an incorrect price or product availability issue, any payment received for the cancelled order will be handled in accordance with our applicable refund policy.
10. Placing an Order
When you place an order through the Website, you are making a request to purchase the selected products subject to these Terms.
You must provide accurate information, including:
- Full name
- Mobile number
- Email address, where applicable
- Complete delivery address
- City
- State
- PIN code
- Other information required for order processing and delivery
You are responsible for reviewing your order details carefully before submitting the order.
11. Order Acceptance
Receipt of an order does not necessarily mean that the order has been finally accepted by PlaceMyOrder.
We may review an order before processing or dispatching it.
We reserve the right to cancel or decline an order, where permitted by applicable law, including circumstances such as:
- Product unavailability
- Pricing or listing errors
- Incorrect product information
- Suspected fraudulent activity
- Delivery serviceability issues
- Duplicate or unusual orders
- Technical errors
- Other legitimate operational reasons
If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our applicable refund policy.
12. Order Confirmation
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or another communication method, depending on the information and communication services available.
An order confirmation may contain details such as:
- Order number
- Products ordered
- Quantity
- Price
- Delivery information
- Payment method
- Other relevant order information
Customers should retain their order information for future reference.
13. Payment
PlaceMyOrder may offer payment methods such as:
- Cash on Delivery (COD)
- Online payment
- Other payment methods made available on the Website
Payment options may vary depending on the customer’s location, order value, product type and other operational factors.
For online payments, payment processing may be handled by third-party payment service providers.
Customers agree to provide accurate payment-related information where required.
14. Cash on Delivery
Where Cash on Delivery is available, customers must pay the applicable order amount to the authorised delivery partner at the time of delivery.
COD may not be available for all products, locations or orders.
PlaceMyOrder may restrict or discontinue COD availability where permitted by applicable law.
15. Shipping and Delivery
PlaceMyOrder aims to deliver products across India to customers’ doorsteps, subject to delivery serviceability.
We may use established logistics partners including:
- Delhivery
- India Post
- Other logistics partners selected by PlaceMyOrder from time to time
Delivery timelines are estimates and may vary depending on location, product availability, logistics operations and other circumstances.
For additional information, please refer to our Shipping Policy.
16. Delivery Delays
While we make reasonable efforts to process and deliver orders within the estimated time, delivery may be delayed due to circumstances beyond our reasonable control, including:
- Weather conditions
- Natural disasters
- Transportation disruptions
- Government restrictions
- Public holidays
- Festivals and peak periods
- Remote-location delivery conditions
- Logistics partner delays
- Incorrect customer information
- Unforeseen operational circumstances
We do not guarantee delivery on a specific date unless expressly confirmed by us.
17. Returns, Refunds and Cancellations
Returns, refunds, replacements and order cancellations are governed by our Return & Refund Policy.
Customers should review that policy before placing an order.
Our Return & Refund Policy may contain specific conditions relating to:
- Damaged products
- Wrong products
- Defective products
- Missing products
- Non-returnable products
- Return time limits
- Refund processing
- Cancellation
- Replacement or exchange
- Returned or undelivered orders
Nothing in these Terms is intended to restrict any consumer right that cannot legally be restricted under applicable law.
18. Customer Responsibilities
Customers are responsible for:
- Providing accurate order and delivery information.
- Reviewing product information before purchasing.
- Reading product labels and instructions before use.
- Using products only for their intended purpose.
- Following manufacturer instructions and warnings.
- Checking ingredients where relevant.
- Complying with applicable laws and regulations.
- Receiving deliveries when required.
- Providing accurate and reachable contact information.
PlaceMyOrder is not responsible for issues arising from inaccurate information or improper use of products, except where liability cannot legally be excluded.
19. Allergies and Individual Sensitivities
Customers should carefully review ingredients, warnings and precautions before purchasing or using products.
If you have an allergy, sensitivity, medical condition or other concern, you should consult an appropriate qualified professional where necessary.
PlaceMyOrder does not guarantee that a product will be suitable for every individual’s circumstances.
Nothing in these Terms limits rights or remedies available to consumers under applicable law.
20. Intellectual Property
Unless otherwise stated, the Website and its content, including:
- Website design
- Logos
- Brand names
- Text
- Graphics
- Images
- Product descriptions
- Page layouts
- Website functionality
- Other original content
may be owned by or licensed to PlaceMyOrder or its respective rights holders.
You may not reproduce, modify, distribute, publish, transmit, sell or commercially exploit Website content without prior written permission, except where permitted by applicable law.
21. Third-Party Services
PlaceMyOrder may use third-party service providers for services such as:
- Payment processing
- Logistics and delivery
- Website hosting
- Technology services
- Communication services
- Analytics
- Other operational services
Third-party services may be governed by their own terms and policies.
PlaceMyOrder is not responsible for independent third-party systems or services beyond our reasonable control, subject to applicable law.
22. Third-Party Websites and Links
The Website may contain links to third-party websites or services.
Such links may be provided for convenience or additional information.
PlaceMyOrder does not necessarily control, endorse or guarantee third-party websites, their content, availability, security or policies.
Customers should review the applicable terms and privacy policies of third-party websites before using them.
23. Website Availability
We aim to keep the Website available and functioning properly.
However, uninterrupted access cannot be guaranteed.
The Website may occasionally be unavailable because of:
- Maintenance
- Technical issues
- Server problems
- Internet or network disruptions
- Security measures
- Software updates
- Other circumstances beyond our reasonable control
We reserve the right to modify, suspend or discontinue any part of the Website where reasonably necessary and permitted by law.
24. Prohibited Activities
You agree not to use the Website to:
- Commit or facilitate unlawful activities.
- Submit fraudulent orders.
- Use another person’s identity or payment information without authorisation.
- Attempt to bypass Website security.
- Introduce malicious software or harmful code.
- Scrape or systematically collect Website data without permission.
- Interfere with Website operations.
- Attempt to obtain unauthorised access to customer or administrative accounts.
- Misuse promotional offers.
- Engage in activities that may damage PlaceMyOrder, its customers or service providers.
We may take appropriate action where prohibited activity is identified, subject to applicable law.
25. Account Information and Security
If the Website allows customers to create an account, customers are responsible for maintaining the confidentiality of their account credentials.
Customers should notify us promptly if they believe their account has been accessed without authorisation.
You are responsible for activities conducted through your account to the extent permitted by applicable law.
26. Fraud Prevention
PlaceMyOrder may use reasonable measures to identify and prevent fraudulent, suspicious or unauthorised transactions.
Where necessary, we may:
- Request additional information.
- Verify order details.
- Contact the customer.
- Restrict certain payment methods.
- Cancel or hold an order.
- Take other reasonable measures to protect customers and our business.
Any action will be taken subject to applicable law.
27. Limitation of Liability
To the extent permitted by applicable law, PlaceMyOrder shall not be liable for losses arising from circumstances beyond our reasonable control, including:
- Logistics or delivery delays caused by third parties
- Internet or technical failures
- Incorrect customer information
- Improper product use
- Failure to follow manufacturer instructions
- Events beyond our reasonable control
- Temporary Website unavailability
- Third-party service interruptions
Nothing in these Terms excludes or restricts any liability, consumer right or remedy that cannot lawfully be excluded or restricted under applicable Indian law.
28. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims or reasonable costs arising from your unlawful use of the Website, violation of these Terms, fraudulent activities or misuse of the Website.
This provision does not apply to the extent that such liability results from the negligence, wilful misconduct or unlawful conduct of PlaceMyOrder.
29. Privacy
Your use of the Website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and share personal information in connection with your use of the Website and our services.
By using the Website, you acknowledge that you have reviewed the applicable Privacy Policy.
30. Communications
By placing an order or providing your contact information, you may receive communications relating to:
- Order confirmation
- Payment
- Shipping
- Delivery
- Returns or refunds
- Customer support
- Important service-related updates
Where applicable and subject to your preferences and applicable law, you may also receive promotional communications.
You may opt out of promotional communications where an applicable opt-out mechanism is provided.
31. Force Majeure
PlaceMyOrder shall not be responsible for failure or delay in performing obligations caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Severe weather
- Fire
- Epidemics or pandemics
- Government actions or restrictions
- War or civil disturbance
- Strikes or transportation disruptions
- Internet or telecommunications failures
- Logistics disruptions
- Other unforeseen events beyond reasonable control
We will make reasonable efforts to minimise the impact of such circumstances where practicable.
32. Consumer Rights
Nothing in these Terms is intended to take away, restrict or override any rights or protections available to consumers under applicable Indian laws.
Where any provision of these Terms conflicts with a mandatory legal requirement, the applicable legal requirement will prevail to the extent of the conflict.
33. Changes to These Terms
PlaceMyOrder may update these Terms & Conditions from time to time to reflect changes in:
- Our business
- Products and services
- Website functionality
- Payment methods
- Delivery arrangements
- Applicable laws or regulations
The updated Terms will be published on this page with a revised Effective Date.
Your continued use of the Website after an updated version is published may constitute acceptance of the updated Terms to the extent permitted by applicable law.
We encourage customers to review these Terms periodically.
34. Severability
If any provision of these Terms is determined to be invalid, unlawful or unenforceable by a competent authority, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.
35. Waiver
Failure by PlaceMyOrder to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.
36. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to the Website, orders or these Terms shall be subject to the jurisdiction of the competent courts having jurisdiction under applicable Indian law.
37. Contact Us
If you have any questions, concerns or complaints regarding these Terms & Conditions, your order or our services, please contact us:
PlaceMyOrder
Website: https://placemyorder.in
Email: admin@placemyorder.in
Phone: +91 705 714 6 714
Business Address:
Sharadayog, Dada Colony, A/P Gondavale Bk, Tal-Man, Dist-Satara, Maharashtra – 415540, India
38. Acceptance of These Terms
By accessing or using https://placemyorder.in, browsing our products or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them, subject to your rights under applicable law.
Our aim is to provide customers with quality products at affordable prices, convenient online shopping and reliable doorstep delivery across India through established logistics partners such as Delhivery, India Post and other delivery providers.
PlaceMyOrder — Quality Products. Affordable Prices. Delivered to Your Doorstep.
Last Updated: 22 September 2026